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Production AI · B2B IaaS
3HCloud (Miami, FL)
Churn-MRR Forecast
Pricing & churn economics on live billing data
Value
Let the founder raise tariffs without losing the base — churn risk quantified per cohort before the price move, and managed after it.
Key decisions
Analytics layer built on proprietary billing, tickets and OpenStack metrics with AI-coding tools instead of queueing for engineering; forecast shipped as an operating tool with targeted-discount levers, not a report.
Team
Product Owner reporting to the founder; solo, AI-assisted build — engineers stayed on infrastructure.
Result
churn <7% · churn-MRR <2% · +30% MRR · +55% ARPU · NDR 60%→110% in six months

PRICING & CHURN CONSOLE screenshot · synthetic data







